2010 Bank Card
Management School
May 4th, 5th & 6th, 2010
University & Whist Club
Wilmington, DE
DBA/FEA Members -
Register By March 26th and Save $200!
Click below for the Registration Form
2010 Bank Card Management School Registration
The Delaware Bankers Association, along with Risk Management Resources, presents its customized Bank Card Management School featuring a world-class faculty, lectures, group exercises, and computer simulations to provide the most up-to-date bankcard techniques, and coverage of critical issues facing the industry today.
Bank Card Management School Focuses on
- Acquiring New Accounts
- Managing Existing Accounts
Both of these subjects will cover:
- Marketing
- Risk Management
- Collection
- Customer Satisfaction
- Financials (P&L)
The typical agenda of the three-day course includes:
- Card Business
- Acquirer & Issuer Business Associations
- Issuer's Economics
- Revenue Components
- Profit Improvement Factors
- Credit Scoring Theory
- Scoring Theory & Concepts
- Credit Application Exercise
- Risk Management for New Accounts
- Credit Approval Process
- Risk Management Business
- New Account Marketing
- Case Simulation Models
- Managing a Portfolio's Risk
- Role of Risk Management
- Risk Management Strategies
- Account Management: Retention & Usage
- Marketing Strategies
- Measuring Success
- The Key to Customer Satisfaction
- Customer Service Components
- Measuring Customer Satisfaction
- Evaluation
- Examination
Click below for the Registration Form
2010 Bank Card Management School Registration
DBA/FEA Members -
Register By March 26th and Save $200!
Space is Limited! Register Today!